Is it okay to start complaining again? Good.
But for now... WE HAVE FILED OUR TAXES!! It took some doing, but we did manage to force the H&R Block employees out of hiding and back into working for us again. I found the gopher hole they were hiding in and filled it up with water... and voila! Out they came! So, our taxes are filed and all is well. Well, it will be when we actually get the house sale portion of it finished. But that will require more time, more ammunition and a longer water hose. But we'll keep at it.
It's kinda fun watching their little heads pop up... all because I accidentally said "Better Business Bureau." Oops!