Actual conversation that occurred this morning...
(after dropping my Toyota Highlander off at the dealer to have the heater repaired)
"Hello? Mrs. Kahle? I called to tell you that the mirrors that you ordered for your Sequoia are here. Do you want us to put them on?
"Oh, wait... you didn't order mirrors. That was someone else. You have the Highlander. And it's ready. The heater is all fixed."
I laughed and said I'd be right over.
"Okay, I'll call you when it's ready."
"Okay... so is it ready or not?"
"Yes, ma'am. It is. I'll call you when you get here."